In accordance with articles L221-18 et seq. of the French Consumer Code, a consumer buyer has 14 clear days from receipt of the goods to exercise their right of withdrawal, without having to give a reason or bear any cost other than returning the product.
How to exercise this right
The buyer notifies their decision to withdraw before the 14-day period expires, by email to digicourtcapi@gmail.com, using the model form below if needed.
Refund
DigiCourt refunds all sums paid (including standard delivery costs) no later than 14 days after receiving the returned goods or proof of their dispatch, using the same payment method as the one used for the order. Return costs remain payable by the buyer, except where the error is attributable to DigiCourt.
Model withdrawal form
To the attention of DigiCourt (digicourtcapi@gmail.com) — I hereby give notice of my withdrawal from the contract for the order of the product below:
Ordered on: [date] — Buyer's name: [name] — Buyer's address: [address] — Date: [date]